GoSafe Client Application

GoSafe device saying “Unable to reach server” or “Server not responding” on login management
After entering the IP into the login management settings in the GoSafe device, if the device gives of an error message saying “Unable to reach server” or ...
Wed, May 26, 2021 at 12:25 PM
Device not correctly recognizing the individual
In case the device is unable to correctly recognize and relate the scan of the individual to the database, the following troubleshooting steps can be foll...
Wed, May 26, 2021 at 12:25 PM
Device not connecting to Internet
If the GoSafe is unable to connect to the internet, the following troubleshooting steps should be followed: Bring the device closer to your router and t...
Wed, May 26, 2021 at 12:25 PM
Settings revert back to default settings
In case the settings of the GoSafe device revert back to the default settings. First of all, make sure that the most up to date application versions have ...
Wed, May 26, 2021 at 12:25 PM