Connecting GoSafe device to Management Console

Modified on Wed, May 26, 2021 at 12:22 PM

The following steps explain how to connect the device to the management console:

  • Open the management console on your system and note down the server address (Ip address is everything before the . Also, note that your IP might be different than the one appearing in the image below.)

 

  
 

 

  • Input the IP address into the device in the login management option. To get to login management on your device please follow the instructions below:
    1. Connect a mouse to your GoSafe device. 
    2. Press the middle scrolling wheel on your mouse.
    3. Enter the device password. The default password is 123456.
    4. Click on Login management.

 

  • The following steps should be considered while connecting the device to the management console:
  1. The device and the system (Management console) should be connected to the same network.
  2. Make sure that the management console has been downloaded and installed.
  3. Ensure that multiple instances of the GoSafe management console are not open at the same time.
  4. Also ensure that TCP ports 9000, 7788, and 3307 are open on your network, both for inbound and outbound connections.
  • Ensure that your antivirus software is not blocking the software from communicating to the GoSafe device. 

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